Terms and Conditions eybet – Platform User Guide for Malaysia Players

1 Acceptance of Terms

Welcome to eybet. By accessing, browsing, or using any part of the eybet website and platform at eybet.onl, you hereby agree to be bound by the Terms and Conditions set out in this document, along with the Privacy Policy and any additional guidelines we may issue from time to time.

If you do not agree with any part of these terms, you are required to stop using the eybet platform immediately. Continued use following any amendment to the terms constitutes acceptance of the updated terms.

Eybet reserves the right to modify, add, or remove any part of these terms at any time without prior notice. It is the user's responsibility to review these terms periodically to ensure they remain in compliance with the latest applicable conditions.

2 Account Eligibility

To register and use eybet services, you must meet the following eligibility requirements without exception:

• Age: You must be at least 18 years of age or the minimum legal age for betting in your jurisdiction, whichever is higher.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• Restricted nationals: You must not be located in or be a citizen of any jurisdiction where online betting is explicitly prohibited by local law.
• Single account: Each individual is only permitted to hold one eybet account. Owning more than one account is a serious violation that may result in the closure of all associated accounts and forfeiture of balances.
• Non-eybet staff: Employees, contractors, and individuals closely associated with eybet are not permitted to register as active players.

3 Registration and Account Verification

During the registration process, you are required to provide accurate, complete, and up-to-date information. eybet reserves the right to request supporting documents to verify your identity at any time through the Know Your Customer (KYC) process.

3.1 Required Information

To complete account verification, you may be required to provide:

• A valid copy of identity card or passport
• Proof of current address (utility bill or bank statement not older than 3 months)
• Payment method details used
• Any additional documents requested by the eybet compliance team

3.2 Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your eybet account password and login credentials. All activity occurring under your account is your responsibility, unless you have reported to eybet that your account has been compromised and there is reasonable evidence to support that claim.

Eybet recommends enabling two-factor authentication (2FA) for an added layer of security and to never share your login credentials with anyone.

4 Deposits, Withdrawals and Transactions

Eybet offers a variety of deposit and withdrawal methods suited for Malaysia users, including online bank transfers via FPX, e-wallets such as Touch 'n Go and GrabPay, and other supported digital payment methods available from time to time.

4.1 Deposits

• All deposits are processed in Malaysian Ringgit (MYR).
• Minimum deposit amounts vary depending on the selected payment method.
• Eybet does not charge processing fees for deposits; however, your bank or e-wallet provider may apply their own charges.
• Deposited funds may only be used for betting and gaming purposes on the eybet platform.

4.2 Withdrawals

• Withdrawal requests will be processed within 24 business hours, with most withdrawals completed within 1 hour of verification.
• Withdrawals will be processed to the same bank account or payment method used for the deposit, unless there is a valid technical reason otherwise.
• Eybet reserves the right to request additional verification before processing withdrawals that exceed certain limits.
• Wins from bonuses are subject to separate wagering requirements and must be fulfilled before a withdrawal can be made.

4.3 Suspicious Transaction Monitoring

Eybet complies with all applicable Anti-Money Laundering (AML) laws. Any suspicious transactions will be investigated, and eybet reserves the right to suspend accounts and report to the relevant authorities if evidence of illegal activity is found.

5 Bonuses and Promotions

Eybet offers a variety of bonuses and promotions from time to time. Each bonus offer has specific terms and conditions that must be met before any wins from that bonus can be withdrawn.

• Bonuses are only eligible for accounts that have been fully verified through the KYC process.
• Each account is eligible to claim the welcome bonus once only.
• The rollover/wagering requirement must be fulfilled within the stipulated time period.
• Eybet reserves the right to void bonuses and associated wins if there is evidence of fraud or promotional abuse.
• Bonuses cannot be transferred between accounts or directly converted to cash.

6 Betting and Gaming Rules

All betting and gaming on the eybet platform is subject to specific rules established for each game category. Players are responsible for familiarizing themselves with these rules before playing.

• All confirmed bets are final and cannot be cancelled except due to a valid technical reason on eybet's part.
• In the event of a technical error or system disruption during gameplay, eybet reserves the right to void the bet and return the funds to the player's account.
• The use of bots, automation software, or any technological means to gain an unfair advantage is strictly prohibited.
• Eybet uses an independently audited RNG (Random Number Generator) to ensure fairness across all casino games.
• Eybet's final decision in any game-related dispute is conclusive.

7 Player Conduct and Prohibitions

Players are required to conduct themselves in a respectful and responsible manner while using the eybet platform. The following actions are strictly prohibited and may result in account closure without warning:

• Using false information or another person's identity during registration or transactions.
• Owning or attempting to own more than one eybet account.
• Colluding with other players to exploit the system or defraud the platform.
• Using software or unconventional methods to gain an advantage in games.
• Exploiting bugs or system vulnerabilities for personal gain. Players are required to report any bugs to the support team.
• Threatening, defaming, or acting in an intimidating manner toward eybet staff or other players.
• Any activity related to money laundering or financing illegal activities.

8 Privacy and Data Security

Eybet takes player privacy very seriously. All personal data collected is processed in accordance with eybet's Privacy Policy, which can be referenced separately. In short, your data will not be sold or shared with third parties for marketing purposes without your consent.

All data transmitted between your device and eybet servers is protected by 256-bit SSL encryption. eybet also employs a real-time threat monitoring system to detect and counter any intrusion or fraud attempts.

For full details on how we handle your personal data, please refer to the Privacy Policy us.

9 Account Suspension and Closure

Eybet reserves the right to suspend or close any account at any time if there is reasonable cause, including but not limited to:

• Violation of any section of these Terms and Conditions.
• Fraudulent actions or activities suspected of involving money laundering.
• Failure to complete KYC verification within the stipulated timeframe.
• Requests from legitimate authorities.
• Accounts that have been inactive for a continuous period exceeding 12 months.

Players may also choose to close their own account at any time by contacting the eybet support team. Valid balances will be returned upon completion of the verification process, subject to applicable terms.

10 Liability Limits

Eybet is not liable for any loss or damage arising from the use of the platform, including but not limited to service interruptions, technical delays, or data loss caused by events beyond eybet's control (force majeure).

The platform and all its content are provided "as is" without any implied or express warranties regarding accuracy, reliability, or fitness for a particular purpose. eybet does not guarantee that the platform will always be free from disruptions or technical errors.

In all circumstances, eybet's maximum liability to any player is limited to the net deposit amount made by that player within the 30 days prior to the claim arising.

11 Terms Amendment

Eybet reserves the right to modify these Terms and Conditions at any time. Material amendments will be communicated to players via registered email or in-platform notification at least 7 days before taking effect, except for amendments required immediately for legal or security reasons.

Continued use of the eybet platform after the effective date of any amendments constitutes acceptance of the updated terms. It is your responsibility to review this page periodically.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the eybet platform in general, please contact our support team via:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the eybet platform

Our Malay-speaking support team is available to assist you at any time, day or night, with no days off.